SRTA Has a New Phone System

SRTA will be transferring over to a new internet-based phone system for both direct calls and our Operations Center call queue. We have listened to your feedback about difficulties with our phone system and are making this change to improve the call experience for staff, our riders, and the community. …

Request for Proposals (RFP SCTM 24-01) Security Guard Services

Background The Southeastern Regional Transit Authority (SRTA) is a political subdivision of the Commonwealth of Massachusetts and is responsible for public transit services in ten (10) communities within the Southeastern Massachusetts region. The SRTA was created pursuant to Massachusetts General Laws (MGL), Chapter 161B, and is funded with Federal, State, …